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Lifestream Summary: Week 5

Lifestream Summary: Week 5

This week, a lot of the discussion on both the hub and within our tutorial was focused on the ethics of netnography. My initial struggles with this and with how to best introduce myself to the MOOC proved to be almost meaningless as my voice and presence on the course is just one of thousands on the course. My assigned study group for the FutureLearn course is comprised of a smaller group of 80 people, but even there, communications are frequently one way and not discursive and roaming in the way that our engagement with the EDC course has been so far.

Starting the MOOC has been an interesting experience. Whether it’s because I know I’m not going to complete the course or because I have some knowledge and understanding of much of the content, I am skipping through much of the content and merrily clicking the ‘Mark as complete’ button. As a ‘traditional’ learner, I’m much more diligent and focused on task completion, but the arena of the MOOC has altered my ‘agency over the terms of (my) experiences’ (Stewart, 2013, 235). In terms of my community presence, I am behaving like both a lurker and a mingler (Kozinets, 1999) in different parts of the space.

What’s interesting to observe, as we focus on our MOOCs is how our EDC community has been impacted. We’re communicating on Twitter and via the Hub but it appears that there are fewer peers using these channels – perhaps as we retreat to focus on our MOOCs. Dirk has highlighted on the Hub that he feels that our communication streams are too fragmented; I’m not sure I agree. I use the different mediums on offer for different purposes: I use Twitter to broadcast/ask for help and advice; I use the Hub, currently, for necessarily private communication about the MOOCs; and I visit others’ blogs to inform my deeper learning goals and also to continue to build my sense of being part of a Community of Inquiry.

Ethics

Ethics

My start to the MOOC was stalled somewhat because I tied myself in knots around gaining permission for my research. There was to-ing and fro-ing with the course convenor who himself wasn’t sure how to navigate the grey area of the ethics of netnography. He passed my queries on to his colleagues who responded with silence (interestingly, Eli has also experienced the same issues). In the end, I simply announced my intent on my profile page:

restated it in my welcome message:

and cracked on.

I think one of the ethical issues I had before embarking on the MOOC course was the notion that my presence as a researcher would affect the interactions I had with my peers. However, the number of participants on this MOOC runs to thousands. I doubt anyone is even aware of my purpose in being there. As was noted in our tutorial, however, Matthew experienced a very different outcome which he reflected on in the hub.

 

Hangout chat

Hangout chat

This is the transcript from the chat which occurred around our tutorial Hangout on Friday.

Myles Thies Control groups?

10:15 AM

Colin Miller isn’t also possible for our announcements to be lost in the crowd of the Mooc?

10:16 AM

Renée Hann does being at the ‘norm setting’ stage (it the MOOC is just starting) help/hinder?

10:18 AM

Colin Miller Perhaps the “common enemy” will be a talking point to stimulate discussion.

10:18 AM

Myles Thies Could it be a culturally contextualized misunderstanding perhaps? ie non western?

10:21 AM

Nigel Painting that’s just perfectly normal paranoia. Everyone in the Universe has that.” The Hitchhiker’s Guide to the Galaxy

10:23 AM

Colin Miller Nice mask, Dirk 😀

10:23 AM

Cathy Hills is this flaming particular to online communities or would there be someone in the pub who takes exception to something

10:23 AM

Renée Hann pero, Nigel, to puedes hablar muy bien

10:26 AM

Eli App_D I think Dirk is symbolising the “hiding behind a mask” idea of the internet 🙂

10:26 AM

Nigel Painting Yes but in English Renée 🙂

10:28 AM

You Yes. Please can you send the links.

10:32 AM

Renée Hann is the co-opting of the MOOC format by big corporates perhaps influential on diminished sense of community? i.e. ownership

10:33 AM

Cathy Hills sure http://journals.sagepub.com/doi/abs/10.1068/a37268

10:33 AM

Renée Hann and what abbout your participant role? i.e. whether you are mingler/devotee etc. How does that impact on your study?

10:39 AM

Renée Hann *about

10:39 AM

Eli App_D that’s something I was conscious of Renee. I am trying to fully participate as part of the community in the hope that it might give me a fuller experience

10:40 AM

Myles Thies Bayms research – social interactors seek to integrate their online and offline experiences

10:41 AM

Renée Hann perhaps – in being constructed for a particular audience – the sense of identity is too fragmented when only delivered through text?

Myles Thies Isnt that true of face to face communities too -same question

10:50 AM

Matthew Sleeman Reminded of Zygmunt Bauman about ‘cloakroom communities’: e.g. http://deuze.blogspot.co.uk/2007/06/interview-with-zygmunt-bauman-part-iii.html

10:50 AM

Myles Thies Should it be so rigid?

Renée Hann kozinets – ‘anticipated future interaction’

Cathy Hills yes, anticipated interaction, thanks Renee

10:52 AM

Myles Thies Globalisation is not in fashion anymore?

10:56 AM

Colin Miller But people will always reach out to others who are of a similar mind

10:58 AM

Myles Thies hahaha!

10:58 AM

Myles Thies How about Trump masks? Stirring the pot eh?

10:59 AM

Renée Hann we’re part of an experiment.. flame him 😉

10:59 AM

Myles Thies How will VR play on this?

Myles Thies Doppelgangers r us?

Tutorial

Tutorial

The session started with Matthew telling us about his experience of getting ‘flamed’ by another participant in his MOOC. Like me, he is studying with FutureLearn and, again like me, has endeavoured to get to grips with the ethics of this mini-ethnography. He has announced his presence as a researcher to his fellow course participants, and that has not been well-received by some of them. The discussion around this was interesting. Jeremy proposed that, in his view, when participating in a course as an ethnographer, we don’t have to worry too much about the ethics of our involvement; rather, it is when we are thinking about how we might document the experience that ethical considerations should come to the fore. Nigel stated that he hasn’t ‘revealed’ himself to be engaged in netnography on his course as he is concerned about interactions being changed because others know that he is a researcher. Jeremy shared with us his experience of helping to run a MOOC at Edinburgh, and the strong reactions which some of the course participants had to feeling like ‘lab rats’. These considerations about the ethnographic method and the associated ethical considerations offer a rich arena to explore and I’m hoping that there will be space to do this when we move on to Research Methods.

We considered the defensive, reactive behaviours of some within the MOOC communities. Dirk felt that the community was wanting to protect itself; Jeremy highlighted that this was in itself a way in which community is performed in the MOOC.  He also asked us to question whether the MOOCs that we are participating in actually evidence a strong sense of intense community; we were in broad agreement that much of the communication which we had observed in our own MOOCs thus far was predominantly one-way. With regard to my course, there are thousands of participants and whether it is possible to establish a meaningful network, a community, within a course on this scale is questionable. So far, I have had one reply to the comments and posts I have made within my MOOC. It will be interesting to see if that changes over the coming weeks. Stewart reflects on the tensions inherent in scaling education. She notes one of the key objections to the idea of MOOCs in general, ‘the premise that learning is a social and communicative practice (Bruner, 1983), and thus cannot be scaled in purely economic terms.’ (Stewart, 2013, p.232). However, she also suggests the potential for MOOCs to offer strong peer-peer open learning networks. The key consideration here is, I suppose, how we define a community. Baym, notes Lister, ‘sidesteps’ this issue (Lister, 2009, p.215): ‘It is these stable patterns of social meanings, manifested through a group’s ongoing discourse that enable participants to imagine themselves part of a community’ (Baym, 1998, p.62).

3494 introductory messages: who will notice that I’m researching?

In response to Kozinets’ classification of types of online community participation, Nigel and Colin both reflected on the nature of the groups which can be found within MOOCs and other online communities. Nigel is taking a Spanish for Beginners course and has already identified a group of ‘Insiders’ (characterised by Kozinet as a group which has ‘strong social ties to the online community as well as deep identification with, aptitude in, and understanding of the core consumption activity.’ (Kozinets, 2010, p.33-34) This group of insiders communicate entirely in Spanish, excluding the other ‘beginners’ (Newbies). Colin reflected on what he felt was missing from much of the critical analysis of online groups which he felt was an exploration of what happens to groups at the end of their engagement; when the online activity ends or is fragmented. What happens when the ‘triad of common relationships, shared values and shared spaces‘ (Lister,  2009, p.214) draws to a close? He himself has had experience of this when some of the online gaming communities of which he had been a part were closed. It’s an interesting question to consider in terms of education too. Is there a sense of being an ‘alumni’ of an online learning experience or are the ties weaker?

Kozinets’ taxonomy of online community participation

With regard to engagement, Jeremy encouraged us to think about the facility for the learner to engage and disengage as they wished; as Stewart notes, ‘learners set some of their own terms for participation’ (Stewart, 2012, p.235). She notes that ‘openness…begins to strike at foundational cultural concepts of what a course and learning are’ (ibid, p.235), decentering the role of the teacher as expert. She posits the notion that (even) xMOOCs  (as opposed to cMOOCs) offer the possibility of undermining the ‘instrumentalist perspective on education and expertise’ (Stewart, 2012, 234). Learners, she argues, are exposed within MOOCs to ‘fledgling networks’ (ibid, 234) which sow the seeds of more open literacies. We touched on this in the tutorial, discussing the ‘social construction’ of knowledge and the rejection of the ‘sage on the stage’.

Cathy highlighted how mobility theory was pertinent to our exploration of MOOCs. This is an interesting area to explore:  the movement of ideas and identities and the networks which are created within the open learning space of a MOOC offers a rich seam to investigate.

As someone who, in the past, has been engaged in ‘traditional’ ethnographic research, Matthew highlighted how he was finding the disembodied nature of this research challenging. There was, he noted ‘a relocation and dislocation’ when one entered a MOOC space. From this, our discussion ranged to considering reality as a text and the only identity as a signifier. As Lister notes, ‘any online community exists as just text and code…’text as virtual social reality’ (Lister, 2009, p.214). As a former English teacher, I was struck by how much the seam of postmodernism which weaved through our discussions about identity, language and meaning. Beckett’s quote from Engame ‘I’m in words, made of words, others’ words’ seems salient to considering these spaces where ‘the user can ‘type oneself into being’ (Sunden, 2003, p3, cited in Lister, 2009, p.215). Throughout the Hangout, Dirk frequently donned a ‘Dirk mask’. At the end of the session, he asked us how we had felt about this. He explained that he often wore the mask in public and received a lot of attention. However, online, it was not treated as remarkable. He used the mask to explore notions of identity and presentation within online environments. The general consensus, at the end of the session, was that we all wanted a Dirk mask.

The chat aroud our video discussion can be found here.

 

Knox

Knox

At the start of the course, I prepared a visualisation of the Knox reading which can be found here.

Knox highlights the shift away from notions of the ‘virtual’ and towards the ‘network’; the web is positioned as a positive force which can ‘support and enhance conventional social life’. Like Bayne on TEL, Knox counsels caution with regard to this positioning of digital technologies. It suggests that that technology is just a ‘passive instrument’ in service to users. This stance fails to recognise the powerful economic and ideological forces which shape the digital tech industry: the web is not a neutral conduit for our interactions.

Networked, collaborative learning positioned as positive and beneficial

The move towards the ‘network’ aligns with a broader shift in education from teacher-centric to student-centred learning. There was a shift to understanding learning as the social construction of knowledge.* Our own studies reflect this repositioning; what Garrison and Anderson refer to as the ‘teacher presence’ does not dominate our interactions within our community.

*For a subjective discussion about the practical – and emotional – impact of some of these changes, you may want to read my exchange with James here.

Garrison, D. and Anderson, T. 2003. E-Learning in the 21st Century. Routledge-Falmer, London

Knox, J. 2015. Community Cultures. Excerpt from Critical Education and Digital Cultures. In Encyclopedia of Educational Philosophy and Theory. M. A. Peters (ed.). DOI 10.1007/978-981-287-532-7_124-1

Lifestream summary: week 4

Lifestream summary: week 4

This has been a week of two halves. The first part of the week was defined by discussions around the visual artefacts. The variety of ideas and forms was fascinating and it’s interesting to reflect on the differences in what we are all taking from our readings and our discussions. The public nature of our lifestream blogs also allows us to see just how varied our responses, strategies and approaches are. It’s also more than a little intimidating, and I haven’t yet reached a conclusion about whether I’d prefer to work ‘blind’ and have my progress reviewed by only a tutor…

The second half of the week brought, for me, a sense of disconnect as we retreated to consider our MOOC choices. After spending three weeks developing my links and connections with the other students on this course, it felt like we were moving away from ‘our ‘community to explore community. It’s interesting that our discussion around the MOOCs and our choices has moved to the relatively private world of the Hub and I was thinking about why this might be: is it to ensure that our discussion around the MOOCs is not accessible by others who are participating in/delivering the MOOCs? I’m already considering the ethics of engaging with the other learners on my chosen course when my motivations aren’t ‘pure’. This presentation by Kozinets considers some of the issues but I need to find out more about the netnography netiquette and the ethical issues and suggested approaches to ethnographic studies of online communities.

 

 

Hanging out

Hanging out

It was great to get together in Hangouts for our tutorial this week. The discussion was wide-ranging. A few of the key points (from my scribbled* notes):

Jeremy: (when discussing our ‘messy’ blogs) ‘Education is messy…Think of the blog as a scrapbook, a commonplace book – it doesn’t have to look orderly. But do think about adding metadata – sentences – to your entries.’

Jeremy: ‘Much of this course is about what good community is.’

Jeremy: Technology entirely restructures the experience (of education); the dynamic changes. Technology is in the fabric. Technology is interwoven.

James: The ethics of a cyborg society: where does the responsibility lie in cyborg hacking?


*the irony